Shipping policy

WE TAKE PRIDE IN SENDING YOUR ORDERS OUT IN AMAZING CONDITION, UNFORTUNATLEY MAIL CARRIERS CAN BE VERY ROUGH AND IRRESPONSIBLE WITH PACKAGES WHICH CAN LEAD TO NOT ONLY DAMAGED PACKAGES BUT LOST ONES AS WELL. ALL OF OUR PACKAGES ARE INSURED - YOU CAN FILE CLAIMS THROUGH OUR SHIPPING CARRIERS IF THIS HAPPENS TO BE REIMBURSED, HOWEVER LUXE LANE BOUTIQUE IS NOT LIABLE AFTER THE PACKAGE HAS LEFT OUR FACILITY THANK YOU FOR UNDERSTANDING.

PREORDERS, TURNAROUNDTIME!!!!!

ALL ORDERS HAVE A TAT POSTED IN THE DESCRIPTION. WE ARE VERY TRANSPARENT ABOUT WHEN ITEMS ARE EXPECTED TO ARRIVE. DELAYS CAN AND DO HAPPEN NOW AND THEN BUT WE TRY TO GIVE A HEADS UP IF THIS IS THE CASE. BUSINESS DAYS ARE MON-FRI EXCLUDING WEEKENDS AND HOLIDAYS. INSTOCK ITEMS TYPICALLY SHIP WITHIN 3-5 BUSINESS DAYS. You MUST wait until the full turnaround time for the item to come in before emailing, inquiring for tracking, updates etc. These items come from overseas and take time to come in. We do not have tracking numbers made and updating until we ship your items out! Your tracking will show in the email you purchased the items under or on your invoice once they have been shipped out. Thank you for your patience and understanding.